Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by LumeKore. Throughout the site, the terms “we”, “us” and “our” refer to LumeKore. LumeKore offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

LumeKore is a premium e-commerce platform specializing in curated jewelry and fashion accessories. The store and brand are legally owned and operated by Lume International LLC, a registered limited liability company formed under the regulations of Sharjah Media City (SHAMS), United Arab Emirates.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

SECTION 1 - E-COMMERCE & DROPSHIPPING DISCLOSURE

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You acknowledge and understand that LumeKore operates an on-demand, premium global fulfillment logistics model. While our parent company is based internationally, our inventory is housed in, managed by, and dispatched directly from trusted, verified premium logistics warehouses located within the United States.

SECTION 2 - ACCURACY OF PRICING AND PRODUCTS

Prices for our products are subject to change without notice. All prices displayed on our storefront are presented natively in United States Dollars (USD).

We have made every effort to display as accurately as possible the colors, finishes, and dimensions of our jewelry items that appear at the store. We cannot guarantee that your computer monitor's or mobile screen's display of any color or texture will be perfectly accurate.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

 

SECTION 4 - SHIPPING, IMPORTATION, AND US DOMESTIC DELIVERY

Because our inventory routes natively through our US domestic warehouse network, standard shipping transit times across the United States generally range between 3 to 7 business days following order processing, unless explicitly stated otherwise on the product page.

Tracking information will be supplied to the customer immediately upon shipment dispatch via email or SMS. We are not liable for transit delays resulting from postal service bottlenecks, severe weather disruptions, or incorrect delivery addresses provided by the buyer.

SECTION 5 - INTELLECTUAL PROPERTY

The structural branding, curated product layout, custom assets, logos, imagery, and text content featured on lumekore.com are the exclusive intellectual property of LumeKore and our parent company, Lume International LLC. Any unauthorized reproduction, modification, duplication, or exploitation of our branding, site assets, or styling for commercial purposes is strictly prohibited without explicit written consent.

SECTION 6 - LIMITATION OF LIABILITY & DISCLAIMER OF WARRANTIES

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

In no case shall LumeKore, our directors, officers, employees, affiliates, agents, contractors, interns, or suppliers (including premium fulfillment partners) be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

SECTION 7 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal laws of the United Arab Emirates and the local corporate regulations of Sharjah Media City (SHAMS). Any legal claims or actions arising from the use of this website must be addressed within the jurisdiction of the courts of Sharjah, UAE.

SECTION 8 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 9 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Brand Name: LumeKore

  • Legal Entity: Lume International LLC

  • Corporate Address: Sharjah Media City (SHAMS), Sharjah, United Arab Emirates

  • Support Email: contact@lumekore.com

What to do next:

Once you have pasted this, you will want to quickly set up your Refund Policy right next to it in Shopify. Given that AppScenic handles your shipping from within the US, you will want to match your refund rules to their standard return windows (usually 15-30 days for damaged or incorrect items) so you never get stuck paying for a return out of pocket!

Would you like some help drafting a crisp, customer-friendly Refund Policy that perfectly lines up with AppScenic's return warehouse rules?